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SHOP DETAIL

CustHum
INTRODUCTION

We are a Craft Furniture Studio that makes hand crafted custom furniture and home decor items. Our mission is to create, express and bring to you the most beautifully crafted, exquisitely designed and unparalleled high quality decor to your home. We believe good design is simple, powerful, resourceful and of the finest craftsmanship. We combine all of these to produce an experience tailored to your specific needs.

ABOUT SHOP OWNER

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			 								We are a Craft Furniture Studio that makes hand crafted custom furniture and home decor items. Our mission is to create, express and bring to you the most beautifully crafted, exquisitely designed and unparalleled high quality decor to your home. We believe good design is simple, powerful, resourceful and of the finest craftsmanship. We combine all of these to produce an experience tailored to your specific needs.			 								
			 							
SHIPPING POLICY

Shipping Policy: All our products are hand-crafted with utmost care by our small team of craftsmen at our Studio. The process for which can take up to 15 working days. We want to get things to you as quickly and as humanly possible. We work with some of the best known logistics providers to ensure that our products reach you safe. To keep things simple, we offer Free Shipping. Packaging: Our products are packaged in an ultra strong 7-ply wood strength grade corrugated boxes with a sheath of bubble wrap inside. This ensures a solid protection for the package on it's road journey to you. If you haven’t already thought about how to make use of this box, we strongly encourage you to either re-use the boxes for craft (google “craft with cardboard box”) or deposit it with your local recyclers and be a responsible consumer.

REFUND POLICY

We bet you would never want to return our product, it is crafted with utmost care and love. As our products are all handmade, the crafting of which is the primary livelihood for our craftsmen, we would not be in a position to accept returns. However, we are more than willing to refund for any product that is damaged through shipping or in which an unlikely quality defect is found. Please be sure to report the issue to us within 24 hours of receipt of the delivery. Do not forget to send in the photographs of the product and package damage, so that we can ascertain the best course of action. Having said all this, please do not hesitate to reach out to us for any questions.

ADDITIONAL POLICY

Modes Our furniture is mostly sent in a fully assembled form. In the rare product, a partial self-assembly might be required. We'd be sure to have included an assembly manual inside and the necessary hand tools for the same. Our Environmental Promise We commit to donate 1% of our net profit to an eco-warrior in the field of environmental field research every year. We call this the Earth Tax - a tax that we voluntarily pay for the betterment of our world. Having pioneered the production of eco-friendly furniture in India, we endeavor to use up-cycled or reclaimed wood and/or wood from sustainable plantations wherever possible.

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