OUR STORY... Wood Dekor is manufacturer and retailer of solid wood furniture, equipped with state of the art production facility of over 8000 sqms equipped with semi automatic to fully automatic machines to amplify our production Quality and Quantity. Wood Dekor was founded by 2 school friends named "Jai and Rahul" on 15th September 2009 with a 1200 square foot retail outlet. In last six year we have grown remarkably fast, with 2 retail outlets, marketing office in Europe and manufacturing setup of 8000 sq meter of factory. Both belong to the ethnic state of our country i.e Rajasthan which is known for its art work and culture"
ABOUT SHOP OWNER
“Transforming houses into homes” Today more than ever we want our homes to reflect the way we live; they should be warm, welcoming and have personality. Wood Dekor represents simplicity in living. Whether you are looking for a classic sofa, a contemporary dining table, bedroom through to home office furniture, or a striking piece of accent furniture to add wow factor, we specialize in everything that brings life and love to your home. Our products are elegant with superior craftsmanship keeping the environment in Mind. Inspired by current trends and made with superior and finest materials, our exclusive furniture creates to an atmosphere of irresistible comfort, gracious hospitality and perfect taste. We do hope you enjoy our store as much we have enjoyed putting it together and we look forward to welcoming you to Today’s way of living…
Do you ship to my city and location? We ship to all metro cities & Tier 2 cities only What is the estimated delivery time? When you order from our store, we ensure that the order gets processed within 24 hours and gets delivered within the delivery time of the product, mentioned on the product page. While we try to ensure that the product reaches you within the delivery time communicated, exigencies may delay the delivery. In such cases, please do not worry. Get in touch with us for the latest update on your shipment if we have already not gotten in touch with you. Normal Delivery terms 7 - 25 days working days. Are there any shipping charges or any additional hidden charges? No, shipments are free of charge.
1. Can I cancel a confirmed order on Wood Dekor? Our Team start processing the order as soon as they get intimation from us and hence orders once confirmed cannot be cancelled however In an unforeseen situation where you need to fully or partly cancel your order, cancellation can be done at a nominal fee to cover a portion of costs that our team would have already incurred in processing your order. No charges: If the request is placed within 24 hours of receipt of the order Rs. 1000 if cancellation is requested after 24 hours No cancellation requests will be accepted after 3 days from the date of receipt of order on Wood Dekor. 2. If I am not satisfied with my purchase, can i send it back and get a refund. Since our products are made to order, returns can be made if the product is defective, damaged or if the dimensions are not as described on the website +_ 1 cms
How do I track my order? We try our best to deliver your product before promised dates. In a few cases however, we take closer to our promised 21 days for delivery. In such cases, we proactively call / email the customer to inform them of the status of their product and where it is in transit. In the rare case when you have not received any communication from us for 10 days after order, do give us a call at our customer care number or email us. Currently there is no online mechanism to check the status of your order. What should I check when the product is delivered to me? Please check for all the following below: • Please check on all external surfaces across the product for any breakages, cracks, chip-offs, unfinished patches, or borer / insect infestations • For all products that involve assembly customer need to assemble themselves. All nuts and bolts are shipped alongwith.
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